Global Invoice Processing Supervisor

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics, and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Key Responsibilities:

1. Supervise the entry and adjustment of invoices, debit and credit memos ensuring invoices are recorded accurately and processed in a timely manner.
2. Perform data entry/keying into payable systems, as required.
3. Ensure invoices are coded to the correct GL accounts and VAT codes and the level of invoice accuracy needed.
4. Oversee the processing of information and coding to facilitate the recording of journal entries in the GL.
5. Maintain a high-performing, highly motivated team, ensuring that staff receive the training appropriate to their needs/abilities.
6. Provide staff coaching and reviews and approve employee performance evaluations for completeness/fairness.
7. Review & resolve invoice processing exceptions.
8. Plan and organize team members to ensure that customer service expectations are met or exceeded.
9. Provide leadership to invoice processors to ensure completeness and accuracy.
10. Work in partnership with in-country personnel to address and resolve issues as they surface and enforce the adoption of the agreed channel strategies.
11. Work in partnership with Customer Services to ensure the Invoice Processing workload is effectively distributed across the two functions. Ensure record retention, tracking, and reporting for tax purposes in accordance with policy.
12. Identify and present solutions for continuous process improvement.
13. Review and propose changes to Accounts Payable policies and procedures as dictated by market and company changes and/or industry, in addition to changes in personnel, department practices, and systems.
14. Support the transition of additional countries into the Shared Service Centre.
15. Provide input into performance metrics.

Job Requirements:

1. Minimum 7 years Finance experience, with a minimum of 2 years functional Accounts Payable Team Leadership experience.
2. Working knowledge of general accounting practices desirable.
3. Experience with presentations.
4. Knowledge of AP technology desirable.
5. Expert in the Invoice Processing functional area and proficient in the end-to-end Accounts Payable process.
6. Understanding of Accounts Payable best practices.
7. Excellent customer service skills.
8. Ability to plan, assign, and direct work; ensuring strict deadlines are met.
9. Understands change and people management.
10. Good analytical and interpersonal skills.
11. Excellent written and oral communication skills.
12. Ability to address employee needs and resolve problems, with strong people skills.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.