General Manager - Operation

Overview

15,000 MYR ~ 20,000 MYR

Logistic

Job Description

1. LTL Product Development
   
   1. Build Overland’s LTL network into the dominant network with widest coverage and frequency.
   2. Define/enhance operational specs of product, such as documentation cut offs, lodge in cut offs, etc.
   3. Develop differential/dynamic pricing with the supporting processes and systems to support implementation.
   4. Set up FM/LM connections.
   5. Long term product planning - hub layout? Loading bay layout? Cargo cages? AEO? Cross dock location?
   6. Support Yamato teams to build specialized solutions, e.g., solutions targeting semiconductor industry.
2. Revenue maximization
   
   1. Monitoring capacity utilisation, and work closely with sales and customer services teams to ensure timely and accurate communication of availability capacity. Work with sales and customer services teams to make tactical commercial decisions to maximize utilisation, e.g., tactical pricing reduction.
   2. Review capacity utilisation on monthly/quarterly basis and work collaboratively with sales team to fill up capacity.
   3. Regular pricing review with clear objectives to price adjustments.
   4. Customer portfolio monitoring to minimize customer loss.
   5. Pricing management. Systematic control prices given to customers, manage campaign pricing to avoid cannibalization.
3. Network control/engineering
   
   1. Forecasting of required capacity to COO/FTL team.
   2. Day to day monitoring of capacity utilization and guide team to make real time decisions to balance demand and supply.
   3. Mid/long term capacity planning.
   4. Forward planning for anticipatable events and timely response to disruptions.
4. Cost management
   
   1. Hub cost negotiation and optimization.
   2. FM/LM cost negotiation and profitability control.
5. Systems and process
   
   1. Set up and enforce LTL processes.
   2. Work with IT team to develop and enhance OTS to support LTL processes.
   3. Enforce system usage and accuracy.
   4. Evaluate commercial systems for LTL purpose.
6. Quality management
   
   1. Quality control and daily ops decision making.
7. Reporting & Data Management
   
   1. Maintain accurate records of capacity usage, load factors, and performance metrics.
   2. Generate reports on P&L, cargo volumes, trends, and performance for management review.
   3. Analyze data to identify opportunities for improving cargo capacity utilization and cost efficiency.

Qualifications

Requirement

- Education Background: Bachelor's degree in logistics, supply chain management, business administration, or a related field.

- Experience: Minimum 10 years of experience in air cargo or sea LCL operations, logistics, capacity planning, or a similar role and 3 years of P&L and team leadership experience spanning multiple countries.

- Required Skills:
1. Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.
2. Hands-on basic data analytics skills such as Excel pivot table and Vlookup. Advanced data analytics skills welcomed.
3. Excellent organizational and multitasking skills, with attention to detail.
4. Proficiency in English and Chinese.
5. Strong communication and interpersonal skills to effectively collaborate with internal and external stakeholders.

Additional Information

- Performance bonus (Around 2 months)
- Medical card (admit hospital)
- Petrol Card - capped at RM500 per month