General Manager, Malaysia

Frasers Hospitality

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. We seek to whole-heartedly connect people with life-enriching experiences through Frasers Living that shape our way of life and infuse every aspect of what we do. It’s a dynamic, integral part of our culture, energising our daily operations and interactions.

Job Summary

Overall accountable for the financial and operational performance of the property. Ensure approved budgets are optimized and achieved; and optimum delivery of Gold Standard Product and Services that is consistent with the Company’s standard to achieve maximum guest satisfaction.

Responsibilities

• Responsible for the financial performance of the unit both from an operator and an ownership level.
• Ensure operations are run in line with laid down guidelines and stipulated procedures in accordance with the operating manuals and as per the law of the land.
• Upkeep and maintenance of the property/physical assets to its highest standard.
• Custodian of the brand values, credentials and maintain the ‘sanctity of the brand’.
• Maintain appropriate relations with our business partners/stakeholders.
• Ensure appropriate/timely returns and management of the company’s business and finances.
• Be on the look out for other opportunities to spread the brand name in Malaysia and/or any other major cities in Malaysia.
• Build appropriate relationship with the city authorities and other stakeholders.
• Ensure appropriate multi-faceted contacts with sources at corporate/cluster office.
• Maintain harmonious and disciplined employee relations to ensure appropriate and forward thinking Human Capital Management.

REQUIREMENTS

• Bachelor’s degree in hospitality management or equivalent
• Minimum 5 years' experience as General Manager in reputable international hotels.
• Proficient in English and Bahasa Malaysia
• Sound knowledge of the hospitality industry
• Strong analytical problem- solving skills and high computer literacy.
• A team player with strong interpersonal and communication skills
• Self-driven and able to work within tight deadlines

This position will be based in Malaysia property.