General Manager

Company Description

Minor Hotels is a global hospitality leader with over 550 hotels and resorts across six continents, a diverse portfolio of F&B businesses, and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members, and partners.

Wherever your journey leads, Minor Hotels delivers exceptional experiences around the globe. Explore our history, meet the people behind our success, and discover the values that shape who we are today.

Job Description

To serve the needs of the business, our guests, and our colleagues by leading the achievement of the financial, strategic, and operational goals and targets of the hotels. We are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.

Within this, the key responsibilities for this position are:

1. To lead and manage the development of the hotel strategy.
2. To set the annual budget and then deliver the Revenue and GOP targets of the property.
3. To effectively lead and manage all day-to-day operational activities of the hotel, through the Resident Manager and the operational department heads.
4. To effectively manage the owner relationship on behalf of the company.
5. To successfully position the hotel from a Sales and property Marketing perspective.
6. To ensure that accurate forecasting and Revenue Management activities are taking place.
7. To ensure that the operational and service skills of the employees of the hotel are being constantly improved.

Qualifications

1. Bachelor's Degree in any related field.
2. Minimum of 5 years experience as a General Manager in the hospitality industry.
3. Strong communication skills, above average fluency in the English language is essential.
4. Excellent management skills and strong analytical skills are a must.
5. Prior experience with multiple stakeholder relationship management is essential.
6. High ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.