General Manager

Management (Manufacturing, Transport & Logistics)

The General Manager will oversee the Operations, Safety, Customer Service, and Sales departments, ensuring the alignment of these functions with the company's strategic goals. This role demands a strong leader with a proven track record of managing cross-functional teams and significant experience in the transportation or logistics industry.

Key Responsibilities:

• Formulate and implement operational strategies and policies to meet organizational goals.
• Lead and mentor department heads in Operations, Safety, Customer Service, and Sales, fostering a culture of high performance.
• Provide strategic insights to senior management and participate in long-term planning and decision-making.
• Develop and execute business plans that align with the company's growth objectives.
• Operational Management:
  • Ensure daily operations across all departments run smoothly and efficiently.
  • Oversee resource allocation, including personnel, equipment, and budgets, to optimize departmental performance.
  • Identify and address operational inefficiencies, implementing process improvements to enhance productivity.
• Safety & Compliance:
  • Ensure compliance with all safety regulations and industry standards, promoting a strong safety culture within the organization.
  • Address safety issues promptly and implement measures to minimize risks.
• Work closely with the Customer Service department to ensure high standards of customer satisfaction.
• Collaborate with the Sales team to set targets, develop sales strategies, and monitor performance.
• Maintain strong relationships with key clients and stakeholders, ensuring effective communication and service delivery.
• Budget & Performance Management:
  • Develop and manage operational budgets, ensuring cost-effective resource utilization.
  • Monitor key performance indicators (KPIs) to track departmental performance and report regularly to senior management.
• Team Development:
  • Participate in the recruitment, selection, and development of staff, ensuring the team possesses the necessary skills.
  • Lead initiatives to enhance staff engagement, training, and retention across departments.
• Risk Management & External Relations:
  • Identify operational risks and implement mitigation strategies.
  • Represent the company in external interactions with clients, suppliers, and stakeholders, ensuring a positive company image.

Requirements:

• Proven leadership experience in managing cross-functional teams.
• Extensive experience in the transportation or logistics industry.
• Strong knowledge of safety regulations and industry standards.
• Excellent communication, negotiation, and decision-making skills.

Application Questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a general manager?
• Which of the following languages are you fluent in?
• How many years' experience do you have in the logistics, freight & delivery services industry?
• How much notice are you required to give your current employer?
• Are you willing to relocate for this role?

We are currently setting up a new factory and hope to have talented individuals like yourself to join our team. We offer attractive salary packages and training as well. Look forward to your application and joining us in our journey of growth!