GENERAL MANAGER

Add expected salary to your profile for insights

Minimum Requirements

• Bachelor’s Degree in Hospitality Management or a related field
• Language proficiency: English and Bahasa Malaysia
• Minimum of 10 years of experience, preferably in a club or hospitality environment
• Strong financial, administrative, and organizational skills, with at least 5 years in a senior position
• Experience in managing a hotel, club, or similar service-oriented establishment
• Strong leadership qualities, including business acumen, analytical skills, and strategic thinking
• Self-motivated with excellent interpersonal and communication skills
• Positive attitude, initiative, and a proactive approach

Duties & Responsibilities

• Report to the President and General Committee of the Club
• Implement policy decisions of the General Committee
• Oversee the overall management of the Club’s operations
• Optimize Food & Beverage performance across all outlets
• Monitor ongoing activities, develop strategies, and promote club events and facility utilization
• Lead, motivate, and manage a team of 150, including both management and unionized staff
• Develop and execute strategic facility promotion and business growth plans
• Coordinate and prepare management and financial reports and supporting documents for the General Committee
• Ensure smooth coordination across all departments to maintain efficient operations
• Provide timely and constructive feedback to direct reports, both formally and informally
• Monitor operational and overhead costs to maximize revenue
• Perform other duties related to managing the Club as assigned by the General Committee

Hotel & Accommodation Services 51-100 employees

Founded in 1890, the Royal Lake Club is centrally located in Kuala Lumpur within the Lake Gardens. It is situated opposite TUGU NEGARA. The Club has more than 9,000 members.

The Club has always been a conducive venue for the private and public sectors to meet and develop lasting ties. The Club's achievement has been its successful transition from an exclusive colonial institution into an open multi-racial club in keeping with the changing environment of an independent multi-racial Malaysia.

Its central location makes it the most convenient place to meet, and the Club's dining and recreation centers are always well patronised by members and guests.