Process all guest check-in and check-out.
Confirm reservations, assign rooms, and issue and activate room keys.
Process all payment types such as room charges, cash, debit, or credit cards.
Resolve any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Coordinate with Housekeeping to track readiness of rooms for check-in and address room maintenance issues.