(Fresh Graduate) SO, Account Maintenance Officer (AMG), COC

(Fresh Graduate) SO, Account Maintenance Officer (AMG), COC

Full time

No experience required

• Responsible for Customer InFormation (CIF) creation for Offsite Account Opening, CIF customer data and account data maintenance including Service Request fulfilment, tracking and closure.
• Review exceptional maintenance reports including unsuccessful normalisation request, NRA report and escalate to party concern where necessary.
• Maintenance of AML-KYC data in Detica system.
• Perform maintenance of Foreign Account Tax Compliance Act (FATCA) / Common Reporting Standard (CRS) Information & Document Tracking based on duly authorised request form.
• Perform maintenance for all the above mentioned tasks and Non-Monetary Transactions such as Cheque Book Request, Staff ID Tagging, Hold Code placement/upliftment, Statement Mailing Mode/Central Subscription Mode in accordance with COC-AMG Standard Operating Procedure.
• Assist Team Leader in User Acceptance Testing (UAT) for system enhancement/implementation.
• Participate and assist in the department’s Disaster Recovery and Biz Continuity Annual Testing.
• Perform / Assist any other ad-hoc assignment or task as assigned by Unit / Department Head from time to time.

Job Requirements

• A recognized Degree in any business related studies
• Fresh graduates and those with less than 2 years working experience are encouraged to apply
• Possess good analytical and communication skills
• A good team player with strong interpersonal skills