Fraud Merchant Monitoring Exec / Manager

Fraud Merchant Monitoring Exec / Manager

Job Responsibilities:

• Recommendation of strategies to address acquiring fraud prevention, detection and mitigation at merchant level
• Initiate merchant withholding sales payments due to fraud occurrence
• Recommendation of termination on fraud phone/collusive/malpractice merchants
• Conduct field investigation on suspected or confirmed fraud/collusive merchant or Common Purchase Point (CPP) merchants identified by card brands or issuing banks
• Exercising discretionary authority in accordance to the prescribed guidelines and to ensure compliance to internal procedures and policies, Bank Negara Malaysia (BNM) and card schemes’ guidelines and regulation.

Requirements:

• Malaysian citizen
• Bachelor's degree in Banking, Law, Finance, Accountancy, Business Studies
• 5 years and above merchant monitoring working experience
• Good interpersonal skills and ability to interact well with all level of employees and customers
• Proactive, display self initiative, independent and good analytical skills

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.

Realise your full potential at Hong Leong Bank by applying now.