Finance, HR & Admin Manager

The Finance, HR & Admin Manager is responsible for financial leadership, HR digitalization, and operational efficiency, ensuring smooth business operations and strategic growth. Reporting to the COO, this role partners with the GM, Retail Operations and the Chief Pharmacist (Head of Supply Chain) to enhance cost control, inventory management, and overall business performance.

Key Performance Objectives & Results

1. Financial Leadership & Business Partnering

Objective: Strengthen financial management and reporting to drive profitability.

• Enhance financial reporting for timely business insights and strategic decision-making.
• Develop and execute annual budgets aligned with growth targets.
• Implement cost-control measures to improve operational efficiency.
• Establish a robust risk management framework to protect financial stability.
• Ensure compliance with regulatory standards and investor reporting requirements.
• Experience in Finance is a must, with auditing background preferred, preferably in retail or healthcare.

Objective: Transform HR processes through automation and compliance management.

• Lead HR digital transformation, automating payroll, leave, and performance tracking.
• Ensure compliance with labor laws and investor HR regulations.
• Develop and implement a data-driven HR strategy for workforce planning.
• Oversee recruitment, retention, and performance management.
• Implement a talent development program to enhance employee growth and engagement.

Retail Operations & Supply Chain Partnership

Objective: Optimize supply chain and retail operations to maximize efficiency.

• Partner with the GM, Retail Operations to align financial planning with store performance.
• Work with the Chief Pharmacist (Head of Supply Chain) to improve procurement, inventory levels, and supplier agreements.
• Implement financial controls for procurement, stock purchases, and vendor payments.
• Oversee administrative functions with the GM, Retail Operations to ensure smooth outlet and HQ operations.
• Support IT and digital initiatives to enhance operational efficiency.

Key Performance Indicators (KPIs) (How Performance Will Be Measured)

• Financial Performance: Revenue growth, profitability, and cost efficiency.
• HR Digitalization: Automation success, compliance adherence, and workforce efficiency.
• Operational & Supply Chain Efficiency: Inventory control, supplier management, and optimized procurement.
• Business Partnership: Effective collaboration with the GM, Retail Operations and Chief Pharmacist (Head of Supply Chain).

Competencies (Key Skills & Behaviors for Success)

• Financial Expertise – Strong understanding of finance, auditing, and risk management.
• Strategic Thinking – Ability to analyze business trends and support growth strategies.
• Leadership & Collaboration – Proven ability to lead teams and cross-functional partnerships.
• Problem-Solving & Decision-Making – Data-driven approach to optimizing operations.
• Adaptability & Change Management – Thrives in a fast-paced retail environment.
• Industry Knowledge – Experience in Finance is a must, with an auditing background preferred, preferably in retail or healthcare.

Preferred Background

• Minimum 8–10 years experience in Finance, HR, and administration.
• Finance experience is mandatory, with auditing experience preferred.
• Candidates from Deloitte, EY, KPMG, or PwC are encouraged to apply.