Ensure all payments are made on a timely basis and are accurate to maintain the reputation of the company.
Take ownership of the ledger and ensure that all avenues are explored to collect any outstanding debt.
Analyse all credit control-related data, identifying problem areas and acting on those problems accordingly.
Process, allocate and notify all entities of their respective shares of collections and premiums.
Identify and document all unrecognised cash items that are experiencing collection difficulties to ensure early escalation.
Review and reconcile credit control reports and broker statements.
Maintain relationships with stakeholders and provide excellent customer focus.
Document and maintain procedures, manuals, and user guides.
Work Experience:
Relevant experience in the field is required.
Experience in credit control in professional or financial services industry, preferably with Elders Insurance or related entity.
Strong experience of credit control in a professional or financial services environment, proven success in a changing environment, and experience in a similar role, preferably in a shared service environment.
Experience working collaboratively with offshore partners is desirable, along with substantial experience in underwriting administration processes (Market and Commercial Insurance) and Insurance Credit Control experience in the Market Insurance Industry.