Finance & Business Management Executive

We are a group of people who think computers should do more work. Our vision is to make hotelier work life simpler through connected systems.

Softinn is a SaaS company that provides e-commerce solutions and business productivity tools to hotels.

In the Business Management team of Softinn, we believe in great attention to detail (a.k.a meticulous) and continuous improvement of business & operational processes.

We are seeking candidates who are passionate about Finance, accounting, business analysis, and company growth and have the potential to grow into a managerial role.

Job Responsibilities:

• Handle a full set of accounts on time. Knowledge of SST & e-Invoicing is a plus point.
• Accurately & effectively perform bookkeeping of accounts.
• Prepare financial reports and compile business reports for management.
• Handle HR administrative tasks.
• Handle customer account renewal, invoicing & follow up.
• Compile Softinn product knowledge base and user guides.
• Conduct Softinn product training for existing customers (Online Training).
• Analyze existing customer account usage & monitor customer retention rate.
• Monitor the performance of other departments, and facilitate them in achieving their target.
• Be ready for any other office and business administrative tasks that are required.
• Be the first contact person in the office.

Job Requirements:

• Possess at least a Diploma/Bachelor’s Degree in a relevant field or equivalent practical experience.
• Minimum 1-2 years of working experience in a customer-facing role or any of the related fields.
• Possess fundamental finance & accounting knowledge.
• Competent in using Accounting Software & System.
• Typing Speed: Minimum 200 CPM or 50 WPM.
• Excellent listening & writing skills, critical thinker with attention to details.
• Meticulous, organized, and good at time management.
• Ability to build and maintain effective relationships with customers, fostering trust and loyalty.
• Excellent in execution & presentation.
• Proficient in IT and Computer skills and the ability to navigate multiple software applications simultaneously.
• Able to think critically and develop creative solutions to problems as they arise.
• Required language(s): English, Bahasa Malaysia, Mandarin (plus point).
• Fresh graduates are encouraged to apply.

Not Mandatory but BONUS if:

• Familiar with the WAVE accounting system.
• Familiar with Excel PowerQuery.
• Familiar with video editing software.
• Understanding of e-commerce.
• Knowledge and interest in the travel tech industry.

Report to Work options:

Melaka branch Only

You Should Join if:

• You are looking for a more casual working culture that encourages creativity.
• You believe a good business management exec. helps improve business efficiency and bring smiles to colleagues internally and Softinn users.

You should NOT join if:

• You don’t enjoy learning new skills, new knowledge, and new technology.
• You are not an organized & meticulous person.
• You hate numbers, figures & reporting work.
• You are not passionate about business management & support function roles.

Salary Range:

RM 2,300 to RM 3,200

Employee Benefits:

• Medical insurance coverage.
• Monthly Outings.
• Free Flow of Snacks.
• Casual dress code.
• Monthly Potluck Party.
• Production-ready laptop & monitor.

Additional Perks for Your Role:

• Online training course for Excel Power Query.
• Online training course for Excel Pivot Table.
• Online training course for accounting system.