Field Support Engineer (Junior Level)

• Providing service and customer support during field visits or dispatches.
• Managing all site installation, repair, maintenance and test tasks.
• Diagnosing errors or technical problems and determining proper solutions.
• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Perform post-sales project implementation and technical support.
• Provide technical solutions as and when required.
• Responsible for monitoring and maintaining access network.

Job Requirements:

• Candidate must possess at least Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• Willing to travel - must have driver’s license (own car compulsory).
• Working experience in setting up/installation of IT.
• Able to work immediately.
• Good interpersonal and communication skills.
• Minimum professional certification required: CA1C & CA2. Preferred certification on CCNA, Tp-link, AirTies, Microsoft, Huawei, Amazon, Google.
• Ability to work in a high-stress sales environment and multitask.
• At least 2 years of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in IT/Computer - Network/System/Database Admin or equivalent.