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Responsible for returned devices investigation set up, analysis, feedback opportunities and follow up the improvement.
Main Responsibilities and Authority
- Set-up the returned devices investigation laboratory.
- Develop and standardize the returns investigation working instruction.
- Provide training to the returns diagnostic team.
- Lead and monitor the returns diagnostic team in daily operation to achieve the defined output target.
- Conduct failure and root cause analysis on the returned / reject units.
- Analyze data and compile the failure analysis report.
- Report the failure analysis and trending overview to management team.
- Feedback the improvement opportunities to related function and follow up the improvement to ensure the opportunities being improved effectively.
- Ensure implementation, adherence and participation to Health, Safety & Environmental (HSE) procedures by applying to areas of responsibility.
- Continuously contribute, develop and implement ideas that improve performance.
- Other tasks assigned by the superior.
Requirement/Skills:
- Strong ability on practice and analysis.
- Understand requirements of process/equipment validation.
- 6 sigma certificate as a plus.
- Fluent verbal and written English.
- Good computer skill of Microsoft application software.
- Good coordination & communication skill and team spirit.
Other requirement:
High responsibility, pay attention to detail.
Qualification/Education:
Bachelor degree/diploma in Science or Engineering discipline or above or meet below working experience requirements.
Mechanical or Electronic Basis preferred.
Preferable 3 years’ experience in quality or engineering field in manufacturing environment or relevant working experience, good products knowledge.
Experience in medical device and/or knowledge of a wide range of manufacturing technologies is an advantage.
How do your skills match this job?
Your application will include the following questions:
- How many years' experience do you have as a Failure Analysis Engineer?
- Which of the following statements best describes your right to work in Malaysia?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Quality Engineer?
- How would you rate your English language skills?
- How much notice are you required to give your current employer?
Manufacturing, Transport & Logistics 101-1,000 employees.
GN ReSound is among the world's largest manufacturers of hearing aids. Since the company was founded in 1943, GN ReSound has been known for great sound quality, design excellence and meaningful solutions that help hearing impaired people rediscover natural sounds.