Facility Manager, DCEO

Job ID: 2897700 | Amazon Data Services Malaysia Sdn. Bhd.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The Data Center Facility Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This role supports mission-critical servers and strives to maintain 100% uptime.

Key job responsibilities

This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.

1. Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
2. Manage teams of 24x7 engineering technicians to support and operate data center facilities.
3. Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
4. Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
5. Effectively and efficiently manage the operations budget and expenditures.
6. Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s).

BASIC QUALIFICATIONS

1. 8+ years of relevant experience in facilities and/or construction management, demonstrating progressive responsibility and growth within the facilities/construction industry.
2. Ability to conduct financial business case analysis / translate information into useful formats and draw conclusions.
3. Experience building and managing budgets.
4. Familiarity with business process documentation and improvement.
5. Ability to lead negotiations, and manage high level meetings and discussions.

PREFERRED QUALIFICATIONS

1. Bachelor’s Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.
2. Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
3. Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
4. High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
5. Strong organizational and team management skill.
6. Registered with Suruhanjaya Tenaga (Energy Commission) as competent person/ Chargeman/ Energy Manager.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: February 14, 2025 (Updated 40 minutes ago)

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