Facilities Supervisor

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet The Team

This role encompasses leadership of a group of soft services internal professionals. A core soft services skilled individual with a great passion towards making improvements in employees' soft services management.

Where You Come In

Leading Soft Services

• You will lead a group of soft services teams comprising Pest Control Management, Janitorial Management, Cafeteria Management, Transportation, and Hostel Management.
• You will possess a good knowledge of soft services management with strong technical and critical management skills.
• You will manage a group of soft services professionals to perform and align with KPIs.
• You will maintain a good retention plan for subordinates reporting under you.
• You will guide the soft services team in every aspect of soft services management.
• You will make the best decisions for the betterment of business needs related to, but not limited to, soft services.
• You will take on other responsibilities as assigned by the Facilities Operation Manager.

Manage Coffee Shop, Mini Market, and POS System

• You will monitor the operations and management of the coffee shop and mini market.
• You will propose improvement ideas and lead projects on continuous improvements.
• You will work with external vendors to improve employee satisfaction with the coffee shop and mini market.
• You will keep track of data to measure vendor performance (e.g., dine-in percentage, employee satisfaction feedback, customer service, etc.).
• You will maintain the POS system in the best condition.
• You will maintain good vendor management with clear KPIs.

Manage Events

• You will support and arrange internal events, including setting up locations, food ordering preparations, vendor registration, alignment with requestors, and other related tasks for event management.
• You will monitor and update project timelines to ensure events are delivered on time.
• You will participate in and assist with event evaluation, collecting feedback, metrics, and recommendations for improvements.
• You will set up proper guidelines for event management, including request deadlines, food ordering templates, room arrangement deadlines, and other related items to ease communication and arrangements.
• You will ensure safety is top-notch.
• You will maintain good vendor management with clear KPIs.

What Makes You Successful

• You have facilities experience with more than 5 years of technical and critical management experience with employees' soft services traits.
• You have good supervisory skills and are able to work effectively with team members reporting under you, maintaining good collaboration within departments.
• You are a good team player with great teamwork skills, able to handle multiple tasks, and are data-oriented.
• You have good communication and interpersonal skills.
• You have the ability to interact with people at different levels within the same or different organizations.
• You have good soft skills and interpersonal skills.
• You can read and speak in English and Malay.

What you’ll get: (this section should not be modified)

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required

• 0 - 15%

Experience And Education Requirements

Typically requires a Bachelor’s degree with 8-12 years of industry experience with 2-5 years of previous management or lead experience.