Executive, Protege

To assist in the preparation of the various documents required to be delivered during the development/implementation of the MMSW nationwide.

• Assist in the preparation and the development of the training/support materials for the MMSW.
• Assisting the trainer during the training for MMSW nationwide.
• Able to solve the issue as reported online, open tickets and close the ticket when required.
• Escalate to the next support team if required and monitor for constant updates to the users as required.
• Assisting the team in producing various documents up and until the verification and validation process.
• Various tools to support the operations of MMSW such as training materials and video clips are developed for the consumption of the users.
• Training assistant to the MMSW trainers.

Requirements:

• Qualification: Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Information Technology/ Computer Science/ Business Administration or equivalent.
• Required Skills: Basic knowledge of Business Analyst and Tester. Strong knowledge on documentation such as preparing various project related documents such as User Requirement Document and others. Knowledge of some multimedia applications to develop the project collaterals such as the video clips and montage.
• Key Quality(s): Responsible, independent and good team player. Committed and keen on new knowledge and experience. Having good interpersonal and communication skills. Possess great discipline and high integrity.
• Desired experience/exposure: Preference will be given to graduates who are currently unemployed and less than 2 years from graduation and/or with no prior working experience.
• Location: Applicants must be willing to work in Cyberjaya.

Note: This position is for our subsidiary company, Dagang Net Technologies Sdn Bhd.