Executive - Personal Financial Services Branch Sales (Mobile Deposit Specialist)

Executive - Personal Financial Services Branch Sales (Mobile Deposit Specialist)

If you are looking to excel and make a difference, take a closer look at us…

Functional Responsibilities and Accountabilities:

Functional (Job Responsibilities)

• Generate and qualify leads from internal and external lists to achieve acquisition goals;
• Source and develop client referrals to achieve acquisition goals;
• Develop sales proposals and customize by client;
• Schedule sales activity and ensure optimum pipeline generation;
• Make sales calls to new potential and existing clients;
• Negotiate effectively with clients;
• Conduct briefing and training to clients;
• Respond to sales enquiries and concerns by phone, electronically or in person;
• Ensure customer service satisfaction and good client relationships;
• Follow up on sales activities to ensure sales closure and accounts are opened timely;
• Monitor and report on sales activities and follow up for management;
• Carry out market research and surveys;
• Participate in sales events and roadshows where applicable;
• Monitor competitors, market conditions and product development;
• Ensure all tasks are carried out in full compliance with guidelines and regulations.

Managerial (team/group responsibilities)

• Collaborate with other departments to create a unified experience;
• Create an achievement-oriented working environment.

Organizational (organizational responsibilities)

• Responsibility to our ETC customers – put HLB’s long-term interest ahead of short-term gain;
• Continuous effort to improve business in support of building brand awareness and improving customer experience;
• Ensure all sales proposals are delivered on-time and within scope.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion, and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations, and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

About Us

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.

As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers' needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement.

HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.