Attend to incoming mail, submissions, calls, and correspondence.
Data Entry for new and renewal business and print policies, endorsements, debit notes, tax invoices, credit notes, RI/CO Closings, and Certificates of Insurance.
Allocate cessions to MNRB / Co-insurance / RI / Treaty and Net Retention and do RI Adjustments, if necessary as advised by the RI team.
Sort and dispatch policies and endorsements, if printed in-house.
Seek clarification from Underwriting for terms & conditions, clauses & policy wording, etc.
Liaise with Marketing/Branch on submission discrepancies.
Archive submissions to eDMS and prepare documents for off-site storage (if any).
Perform UAT for system enhancement projects.
Support manager in team performance analysis and continuously improve operational efficiency through process improvement, automation, and system enhancement.
Perform any other duties as may be assigned to you.