Executive, Insurance & Administration

Company Description

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY23, the group revenue was RM2.15 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Job Description

Responsible for the day to day operation of the Insurance Unit which includes coordinating of Motor insurance and claims, Marine insurance and claims as well as generating of claims reports and premium summaries for management to review.

Job Responsibilities:

Motor Insurance

Renewal

1. To prepare and send official requests for market values of cars/motorcycles & commercial vehicles to suppliers/dealers & Logistic Manager respectively. Alternatively, to check market values from newspaper and internet.
2. To analyze and generate a report on the maintenance/accident repair costs of each car with the HR Admin Asst for HR Manager to gauge the car condition and worthiness of maintaining the car.
3. To compute premiums payable.
4. To arrange for verification of debit notes by SIE/HR Manager and approval by MD.
5. To submit approved debit notes to Accounts Department for payment.
6. Coordinate the administration for private cars and motorcycle road tax as well as distribution of the road tax disc to the assigned users.

Accident Claims

1. To follow-up with the case until repairs completed and vehicle released to user.
2. To compile & submit documents to Insurer.
3. To update the records on the frequency of accidents by vehicle by driver.

Motor E-Cover Notes

1. To liaise with Insurer for E-Cover Note for registration of new vehicle with JPJ as & when requested by HR Admin Executive.
2. To compute the premium payable.
3. To arrange for verification of debit note by SIE and approval by Manager.
4. To submit approved debit notes to Accounts Department for payment.
5. To liaise with Logistic Department & Insurer on E-Cover Notes for renewal of road-tax purposes.

Deletion/Inclusion of Vehicles from/into Existing Motor Policy

1. To inform Insurer upon notification of disposal &/or acquirement of vehicles by HR Admin Asst.
2. To compute refund premium and follow-up with Insurer until receipt of cheque and submit same to Accounts Department.
3. To check debit notes and arrange same for verification by SIE and approval by HRM.
4. To submit approved debit notes to Accounts Department for payment.

Marine Insurance
E-Marine Certificates (for shipments declared not more than 14 days after sailing date)

1. To issue Certificates via E-Marine system.
2. To arrange for signing of certificates by SIE and distribute same to relevant Departments.
3. To key into the E-Marine system - details of shipments that do not need individual certificates and to forward summary of these shipments to Insurer at the end of the month.
4. To check debit notes and arrange same for verification by SIE/HR Manager and approval by MD.
5. To submit approved debit notes to Accounts Department for payment.

Late Declaration of Shipments ( > 14 days after sailing date)

1. To issue certificates manually.
2. To arrange for signing of certificates by SIE and distribute same to relevant Departments.
3. To send Control Sheet (summary of shipment details) with supporting certificates to Insurer.
4. To check debit notes and arrange same for verification by SIE/HR Manager and approval by MD.
5. To submit approved debit notes to Accounts Department for payment.

Claims

1. Inform Insurer upon notification of loss.
2. Compile documents for submission to Insurer.
3. Follow-up until receipt of settlement.

Reports

1. Monthly Outstanding Motor Claims
2. Monthly Outstanding Marine Claims
3. Updated Premium Summaries for Motor & Marine
4. Claims Experience for Motor & Marine

General

1. To understudy Group P A, Foreign Workers & Group Hospitalization insurance policies and claims.
2. To perform other tasks and assignments as and when assigned.

Qualifications:

1. Diploma / Bachelor’s Degree in Business Administration and equivalent.
2. 1 - 2 years of working experience in the relevant field.
3. Fresh Graduates are welcome.

Additional Information

MFM notable awards and recognitions:

1. HR Asia Best Companies to Work For in Asia 2024 (7 years consecutively, from 2018 to 2024)
2. HR Asia Most Caring Company Award (5 years consecutively, from 2020 to 2024)
3. HR Asia Diversity, Equity & Inclusion (DEI) Award (2 years consecutively, from 2023 to 2024)
4. HR Asia Sustainable Workplace Award (2024)
5. HR Asia Happiest Workplace Award (2024)