Executive, Field Sales

Title: Executive, Field Sales

Location: Petaling Jaya, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 176544

Job Summary

Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives.

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories.
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising.
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies.
• Report on the activities and products of the competitors via inputs to the competition reports.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers.

Functional Skills and Knowledge

• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers.
• Demonstrate basic knowledge in assigned territories/products/services and strong selling skills.
• Demonstrate strong communication and negotiation skills.
• Demonstrate basic research and analytical skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Demonstrate fluency in local language and ideally in English, both written and spoken.

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline.