Executive Customer Service - Airline Ticketing & Reservations

The Position:

The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.

The Requirements:

1. SPM/STPM/Diploma/Degree in any discipline.
2. Excellent command of spoken and written English and Bahasa Malaysia.
3. Experience in ticketing and customer service in the travel industry will be an added advantage.
4. Possess initiative, able to work independently and as a team.
5. Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.

The Package:

1. Attractive Basic Salary: RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation.
2. Attendance Allowance: can earn up to RM900 per month upon confirmation only.
3. 5% of Performance Related Bonus on a quarterly basis upon confirmation only.
4. Contact Centre Operating Hours: 24/7.
5. Work days/Hours: 5 day week, shift based; off days based on roster.
6. 15 days Annual Leave / 14 days Medical Leave.
7. Medical and hospitalization insurance coverage.

Office Location: 25th floor, Menara TA One, 22 Jalan P. Ramlee, 50250 Kuala Lumpur.

Email: hr.recruitment@scicom.com.my

Website: www.scicom-intl.com