Executive, Corporate Trust Group Operation

Executive, Corporate Trust Group Operation

We are seeking an Executive - Corporate Trust Group Operation to assist in processing operational efficiency and ensuring compliance with regulatory requirements. As the Executive - Corporate Trust Group Operation, you will play a crucial role in supporting our day to day operations.

Responsibilities:

Operational Support:

• Assist in servicing Institutional/Corporate Trust clients, including:
  • Corporate Bonds/ Sukuk
  • Facility/Security Agent
  • Collective Investment Scheme - Private Mandate, Wholesale Fund, Fixed income Fund, Unit Trust Fund & etc.
  • REITs
  • Custodian Trustee - P2P, DIM, E-wallet, ECF & etc.
  • Escrow Agent
  • Trust Funded - Employee Share Option Scheme/Share Grant Plan
  • Share Trustee
• Support the development, implementation, and enhancement of operational policies, procedures, and controls to ensure efficient operations.
• Monitor operational performance and identify areas for improvement.
• Ensure adherence to internal policies and regulatory requirements.

Client Service Management:

• Assist in overseeing the delivery of high-quality client service to ensure client satisfaction.
• Address client inquiries, concerns, and complaints promptly and professionally.
• Help establish and maintain strong relationships with clients, providing support and guidance as needed.

Compliance Support:

• Ensure compliance with all relevant laws, regulations, and guidelines governing trust companies.
• Monitor regulatory changes and update internal policies and procedures accordingly.
• Conduct periodic compliance reviews to ensure adherence to regulatory requirements.
• Assist in identifying, assessing, and mitigating operational risks.
• Implement risk management strategies and controls to minimize risk exposure.
• Monitor and report on key risk indicators and incidents.

Team Support and Leadership:

• Provide support and direction to the operations team.
• Help set clear objectives and expectations for team members.
• Foster a positive and collaborative work environment, promoting teamwork and professional development.
• Assist in managing operational budgets and expenses effectively.
• Monitor financial performance and implement cost-saving measures where necessary.
• Ensure accurate and timely financial reporting.

Technology and Systems Management:

• Support the implementation and maintenance of technology solutions and systems.
• Identify opportunities to leverage technology to improve operational efficiency and client service delivery.
• Ensure data security and integrity.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Law or a related field.
• Minimum 3 years of experience in operations, preferably in the Institutional/ Corporate Trust industry.
• Strong understanding of compliance and regulatory requirements.
• Excellent organisational and time management skills.
• Proficiency in Microsoft Office suite and data management systems.
• Ability to communicate effectively with internal and external stakeholders.
• Detail-oriented with a focus on accuracy and efficiency.
• Experience in handling bank accounts and regulatory reporting is a plus.