Executive, Compliance and Quality Assurance (HK Support, ePension)

Executive, Compliance and Quality Assurance (HK Support, ePension)

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Responsibilities:

1. Assist in monitoring pension administration processes and controls to ensure compliance with regulatory requirements and service delivery standards.
2. Provide support in the setup and execution of quality control framework and quality plan for pension administration.
3. Support management and investigation of customer complaints and operational incidents, compile reports for internal and external stakeholders.
4. Conduct UAT testing and support in trustee onboarding and data migration.
5. Review and update procedures and guidelines on quality management monitoring, complaint management, and regulatory reporting.
6. Perform ad-hoc duties and projects as assigned.

Requirements:

1. Bachelor degree or equivalent education.
2. Having experience in pension administration/financial industry preferably.
3. Effective communication and interpersonal skills.
4. Self-motivated, detailed-oriented and willing to learn.
5. Excellent command of spoken and written English and Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking internal or external parties.
6. Strong analytical, good interpersonal and organizing skills.
7. Capacity to multi-task, manage time effectively and work under pressure to fulfill assigned tasks by the timeline.
8. Proficient in PC skills (MS PowerPoints & Excel & Word).
9. Fresh graduates or candidates with less experience with demonstrated ability and interest in the position are welcome to apply.

Perks and Benefits:

1. Employee Share Options / Performance Shares: The company introduced the Share Options / Performance Shares Plan to recognize employees' contributions and achievements in the growth of the company.
2. Investment: 0% sales charge for unit trust & 50% staff rebate on front end charges for stocks and ETFs if you invest through our platform.
3. Snacks & Beverages: Enjoy a variety of snacks and drinks from vending machines, including fresh-brewed espresso, Americano, and more from the coffee machine. Additionally, we have a weekly Breakfast Day and Fruits Day.
4. Relaxation: Access to a relaxation room equipped with massage chairs at all times to help you relieve tiredness and stress.
5. Yearly Activities: Participation in outdoor activities, celebrations during festive seasons, and more exciting events!
6. Remuneration Package: Competitive salary packages that are well above market rates for those with the right potential.
7. Annual Salary Review and Yearly Bonus: Both processes will be conducted depending on the company's performance and individual work performance.
8. Coverage: Comprehensive insurance along with Medical, Dental & Optical coverage.
9. Allowances: Monthly sports allowance, Enjoy yearly department gatherings, and welcome lunches for new staff.
10. Training: Benefit from free external and internal training providers, ensuring continuous learning and development.
11. Annual Leave: Entitlement to 21 days of annual leave.

These benefits are designed to enhance your overall well-being and ensure a rewarding working experience with us.

Applicants are invited to email us a comprehensive resume with the following details via the Apply Now button:

• Qualifications
• Skills
• Working Experience

All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.

Note: Job responsibilities / requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.