Executive, Business Support Analyst (based in Kuala Lumpur, Malaysia)

About This Role

Develop and maintain the function related reports and analytics covering coordination, collection and collation of data from multiple external and internal sources, analysing performance and conducting benchmarking for the improvement of the function and act as the custodian of all information and data. It will also plan, coordinate and execute various engagement activities focused on culture & team engagement.

Key Accountabilities

1) Reporting & Analytics

• Act as custodian for STO's data and information, ensuring data integrity and consistency of KPIs' definition and reporting in a bid to be the single source of truth for information and knowledge. Develop and maintain STO related reports to track, monitor and report team KPIs, budgets, headcounts, projects/ initiatives' performance and benefits delivery.

2) Continous Improvement

• Support continuous improvement of reporting systems and processes within the function by providing insights and assessing best practices including adoption of technology tools to improve data accuracy, handling and retention and to reduce manual work.

3) Administrative & Business Support

• Coordinate administrative routine tasks such as managing schedules, travel arrangements, document reviews/ approvals as well as being accountable for its budget and expenditure as well as providing support to the team by coordinating team building and employee engagement activities for global team and tracking of key people metrics such as headcount of the function in accordance with P4R targets, mandatory functional learnings (e.g. HSSE, Cybersecurity, TPRM etc).

4) Change Management & Communications

• Manage and execute internal communications within the function; not limited to townhalls, video messages and emails to ensure consistent delivery of key messages to the employees and act as a Transformation Agent for the function by supporting various change management events.

Qualification & Experiences

• Bachelor’s degree in any field from a recognized university or higher learning institutions.
• Working experience of at least 4 years with considerable experience in analytics and business administration

Skills

• Excellent communication skills with the innate ability to influence others outside and across the traditional organizational structure to build meaningful team relationships and drive for results.
• Good knowledge of IT and analytics tools
• Good attention to detail with high degree of accuracy, considering that the present data system is amid global integration and information is much depending on manual submission.
• Strong multi-tasking abilities in an extremely fast-paced environment with an ability to innovate strategies that significantly improve company’s transformation agenda.
• Fluent in written and spoken English.

*Note:

Only shortlisted candidates will be notified.