Executive Assistant

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Rocana Hotel
Pahang
MYR 100,000 - 150,000
Be among the first applicants.
5 days ago
Job description

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As an executive assistant for a managing director, your role is crucial in providing comprehensive administrative support to the Executive Director, and assistance to ensure the smooth quality functioning of the overall operations.

Responsibilities :

Executive Assistant

  • Provide comprehensive administrative support to Executive Director, including managing calendars, scheduling appointments, and coordinating meetings.
  • Handle correspondence, including drafting emails, letters, and reports on behalf of Executive Director, and ensure timely responses to inquiries.
  • Arrange travel logistics, such as booking flights, accommodations, and transportation for executives.
  • Maintain confidential files and records, including sensitive information, contracts, and agreements.
  • Prepare meeting agendas, take minutes, and distribute relevant documents.
  • Conduct research, gather data, and prepare reports or presentations for executives.
  • Assist with project coordination, monitoring progress, and providing updates to Executive Director.
  • Act as a liaison between executives, internal teams, and external stakeholders, fostering effective communication and relationship management.

Quality Assurance

  • Preparing and implementing quality assurance policies and procedures.
  • Conducting regular inspections and quality tests.
  • Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs.
  • Identifying and resolving workflow and operational issues.
  • Ensuring compliance with standards and safety regulations.
  • Address and discuss issues and proposed solutions with superiors.
  • Recording quality assurance activities and generating audit reports.
  • Providing recommendations for process improvement.
  • Prepare and create training materials and operating manuals.

Requirements and skills

  • Experience in the industry or a bachelor’s degree in business, hospitality, or a related field.
  • Proven work experience as a Quality Assurance Specialist or Executive Assistant or similar role.
  • Deep knowledge of quality assurance terminology, methods, and tools.
  • Excellent analytical, problem-solving, and decision-making skills of tools, methods and concepts of quality assurance.
  • Solid knowledge of relevant regulatory standards.
  • Good communication skills, both verbal and written.
  • Strong attention to detail.
  • Relevant training and/or certifications as a Quality Assurance Specialist.

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Afternoon, Morning, Evening
    • Tuesday: Afternoon, Morning, Evening
    • Wednesday: Afternoon, Morning, Evening
    • Thursday: Afternoon, Morning, Evening
    • Friday: Afternoon, Morning, Evening
    • Saturday: Afternoon, Morning, Evening
    • Sunday: Afternoon, Morning, Evening
  • 2-3 years of relevant work experience required for this role.
  • Working rights required for this role.
  • Expected start date for role: 01 February 2025.
  • Expected salary: RM3,500 - RM5,000 per month.

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