Executive - Account Receivable

The Accounts Receivable Executive is responsible for managing and overseeing the collection of outstanding payments from customers and outlets, ensuring that the company’s retail-chain outlets maintain healthy cash flow. This role involves invoicing, tracking receivables, managing customer accounts, outlet accounts, and working closely with the sales and finance teams to ensure timely collection and resolution of payment issues.

Key Responsibilities:

1. Generate accurate and timely invoices for stakeholders, ensuring compliance with agreed-upon terms and conditions.
2. Ensure invoices are properly documented, approved, and dispatched to customers in a timely manner.
3. Collection and Payment Follow-up:
4. Monitor outlet accounts and follow up on overdue invoices to ensure timely collection.
5. Proactively communicate with outlets regarding outstanding payments, offering assistance to resolve any issues hindering payment.
6. Work with the collections team to ensure that payment deadlines are met and follow up on delinquent accounts.
7. Account Management:
8. Maintain and update outlet and suppliers account records in the company’s accounting system.
9. Review customer payment histories to identify trends and flag potential issues.
10. Handle disputes or discrepancies related to invoices or payments and ensure resolution.
11. Reconcile customer accounts to ensure accuracy of amounts owed and ensure all payments are properly credited.
12. Monitor and reconcile daily receipts, ensuring that payments match the corresponding invoices.
13. Investigate and resolve discrepancies in accounts as they arise.
14. Reporting & Documentation:
15. Prepare regular accounts receivable reports for management, detailing outstanding balances, payment aging, and cash flow forecasts.
16. Provide reports on overdue accounts and the status of collection efforts.
17. Assist with the preparation of month-end financial reports and ensure accurate and timely reporting of receivables.
18. Compliance & Best Practices:
19. Ensure that all receivables processes comply with company policies, accounting standards, and regulatory requirements.
20. Recommend improvements in receivables management to enhance operational efficiency and customer satisfaction.

Qualifications:

Education:

Minimal Diploma or preferable in Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Professional certifications (e.g., ACCA, CPA) are a plus.

Experience:

Minimum 2 years of experience in accounts receivable or a similar role, preferably in the retail industry or a multi-outlet environment. Experience with accounting software and ERP systems (e.g., SAP, Oracle, QuickBooks, Microsoft Dynamics, Microsoft Business Center).

Skills:

Strong knowledge of accounts receivable processes and cash flow management. Excellent communication and negotiation skills for dealing with customers and internal teams. High proficiency in Microsoft Excel (pivot tables, v-lookups, data analysis). Strong organizational skills with the ability to manage multiple tasks and deadlines. Knowledge of credit control procedures and collection techniques.

Two (2) vacancies available, working location Sibu, Sarawak with 5.5 working days (Mon - Sat).