ENTERTAINMENT MANAGER

Major tasks and responsibilities include:

1. Business development, liaison, planning, organizing and implementation of operational policies and procedures.
2. Providing leadership to an executive team and front liners.
3. Negotiating contracts and fees.
4. Managing events (pre-planning, execution, post mortem).
5. Responsible for Profit and Loss in the development.
6. Management of both Indoor and Outdoor operations including leading development of SOPs, manpower planning and weekly reports.
7. Employee development, coaching, guidance and monitoring subordinates' job performance.
8. Plan and design stage layout and queue flow including control booth, PowerPoints, operations theory.
9. Supervise and monitor daily operations and staff performance, actively leading and supporting the operation team to meet the company's goals and objectives.
10. Customer service recovery.
11. Explore business opportunities and develop new concepts and ideas.
12. Determine workflow processes.
13. Lead the Internal & External Audit.
14. Work with IP Partners to obtain approvals.
15. Maintain staff by recruiting, selecting, orienting and training employees.
16. Attend/chaired any internal & external meetings.