Deputy Lead, Operational Risk (1LOD) - AFC Retail Operations

• Global MNC
• Rewarding Benefits

About Our Client

A Leading Global FI

Job Description

Control and Reporting

• Ensure effectiveness of the risk and control environment by supporting OET Lead with workforce management, metrics and reporting, and quality control of the AFC Ops functions.
• Ensures strong first Line of Defence control ownership including periodic assessment and quality control review.
• Proactively identifies opportunities to develop and implement quality control on key processes in AFC Ops functions.
• Creates and maintains the interface between the AFC Ops and Group functions.
• Analyse, ensure, and provide regular reporting of operational metrics to the Group Retail AFC Lead for governance forums and regulatory reporting.
• Continually seeks to improve the operational effectiveness, efficiency, and quality standards.

Organisational transformation

• Is responsible for implementing changes affecting AFC Ops functions including any changes to policy / SOP, technology adoption, process enhancements and remediation of control weaknesses / gaps.
• Monitors change performance and upcoming change roadmaps, recommends enhancements, and supports the delivery of change programmes.
• Executes and integrates new capabilities as driven by global objectives / initiatives.

Stakeholder engagement

• Engages with key stakeholders (AFC Ops Functions, Group Compliance, Group Technology & Operations) in COE and Group teams to drive effective transformation.
• Attends regular management and team meetings to provide updates on status of projects, initiatives and change roadmap.

Leadership and capacity management

• Responsible for performance management, leave management, hiring and training in line with HR policies and best practices.

The Successful Applicant

• 7-10 years of direct experience in Financial Crime, Risk Assessment, Operational Risk management (Under 1 LOD) or Quality Control in Financial Services, Banking or Regulatory environment.
• Experience in Retail Ops is a MUST HAVE.
• Demonstrated capability to interpret complex requirements and be a self-starter.
• Experience in large transformation programmes in a leadership position within Financial Services.
• A proven track record of developing and communicating a sound strategy that addresses both short-term commitments and longer-term strategic goals.
• Excellent senior stakeholder management, the ability to build constructive partnerships with diverse stakeholders and challenge where required.

What's on Offer

• Opportunity to work in a large organization in the retail industry.
• Challenging and rewarding work environment.
• Comprehensive benefits package.
• Opportunity for career advancement within the organization.