Sales Operations Executive

Job Responsibility

• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for various business functions
• Analyze business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train staff in products, market, and processes for sales excellence
• Provide administrative and customer support
• Monitor trade activation spends and ensure claims are submitted
• Handle lead generation and scheduling
• Increase reps’ efficiency with leads, transactions, and time management
• Ensure compliance with company policies and regulations

Job Requirements

• A Degree in Operations Management or Business Administration is a plus
• Previous experience as an operations supervisor or similar role
• Language requirement: Mandarin
• Relevant training and/or certifications in Sales Operations preferred
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Strong understanding of the sales process to support the sales team
• Analytical skills to interpret sales data and make suggestions on how to improve the sales process

Job Benefits

• EPF/ SOCSO
• Salary Increment
• Performance Bonus
• Transportation allowances, parking reimbursement
• Employee Discount on company products/services
• Sick Leave
• Maternity Leave
• Professional Career Development (training programs, workshops, conferences to enhance skills)
• Staff Appreciation & Rewards
• Nearby public transportation - KTM Kepong
• Work-Life Balance