Copy #2 of Retail Associate | The North Face | One Utama

STORE LOCATIONS: One Utama

BRAND: The North Face

Job Responsibilities

1. Being on top of our brands' product knowledge to ensure customers are assisted well with their needs.
2. Provide excellent customer service. Inform customers of our current promotions and best seller items.
3. Involved with the Visual Merchandising team to guarantee the store is in accordance with our brand guidelines, ensuring displays attract customers to walk into the store.
4. Ensure store opening, closing, and sales transactions are in line with the SOP of our brands.
5. Contribute positively to achieving individual and group sales targets by increasing the UPT & ATV and returning customers.
6. Proper care of stocks, inventory, mannequins, and any items within the store at all times.
7. Directly involved in working with the inventory & merchandising team to ensure the floor inventory and stocks have no losses by conducting stock counts and receiving.
8. Act as the Company representative by complying with Brand standards.

Job Requirements

1. Open to Malaysian citizens only.
2. Able to start immediately.
3. Highly motivated with good insight into customer service.
4. Pleasant personality and professional conduct with the ability to work under pressure.
5. Good command of English and Bahasa Malaysia.
6. Able to adapt to a retail working environment (shift working schedule, weekends & public holidays).