Service/Branch Manager (F&B industry)

Talent Recruit
Johor Bahru
MYR 30,000 - 60,000
Job description

About the job Service/Branch Manager (F&B industry)

Company Background:

We are representing a well-known Pastry Cafe and as they are expanding, they are looking for a Branch Manager to be based in JB.

Job Description:

  • Recruiting, interviewing and training staff to follow restaurant procedures.
  • Greeting and advising customers.
  • Maintaining safety and food quality standards.
  • Ensuring compliance with licensing, hygiene and health and safety legislation.
  • Promoting and marketing the business.
  • Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
  • Preparing and presenting staffing/sales reports.
  • Keeping statistical and financial records.
  • Assessing and improving profitability.
  • Making improvements to the running of the business and developing the restaurant.
  • Keeping customers happy, getting their feedback on the experience and handling complaints.
  • Organizing schedules, keeping track of employees' hours and recording payroll data.
  • Ordering food, linens, gloves and other supplies while staying within budget limitations.
  • Supervising daily shift operations, including front- and back-of-house restaurant operations.
  • Controlling operational costs and identifying ways to cut waste.
  • Appraising staff performance and disciplining or retraining employees to correct poor performance.

Job Requirements:

  • Minimum possess a diploma/bachelor's degree in Business Administration, Management, or any related field.
  • Must have at least 5 years of experience as an assistant manager or restaurant manager.
  • Strong leadership, communication, and interpersonal skills.
  • Must have experience running at least a 60-seat restaurant.
  • Excellent organizational and multitasking abilities.
  • Proficient in financial management and budgeting.
  • Ability to analyze data and make informed decisions.
  • Knowledge of industry and market trends.
  • Willing to work on weekends and rotation shifts.

If interested please submit your updated resume to balqis@talentrecruit.com.my

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