Outlet Manager-Butterworth

Job Responsibility

• Manage and oversee the entire restaurant operations at The Beer factory (Raja Uda)
• Communicate with customers to receive feedback and manage complaints
• Hiring, training, motivating and coaching employees
• Organize and supervise shifts
• Manage restaurant supplies
• Nurture a positive working environment
• Monitor operations and initiate corrective actions
• Resolve conflicts or complaints from customers and employees
• Other ad-hoc tasks as assigned from time to time

Job Requirements

• Bachelor’s degree/Diploma/SPM or equivalent
• Able to speak in English and Mandarin
• Fresh graduates are welcome to apply
• Minimum 2 years’ experience in retail F&B chain store management with proven and successful track records in F&B management
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
• Commitment to providing exceptional service to customers and support to team members
• Easily adaptable to environment and able to interact with all levels of people
• Result-oriented
• Able to work under strict deadlines

Job Benefits

• Medical
• Career Growth
• Sales Incentives
• EPF / SOCSO / PCB
• Annual Leave
• Medical and Hospitalisation Leave