Head of Business Operations (Ar-Rahnu)

At HABIB Group, we are in search of a highly skilled and professional talent to join our team as the Head of Ar-Rahnu Express and manage the overall business performance growth. The ideal talent will have a track record of outstanding management of day-to-day operations including the business operational plans, manpower management strategy, and accounting processes. Ultimately, the Head of Ar-Rahnu should be driven by a desire and ability to lead the business towards the Company’s vision.

Job Responsibilities

• Responsible to oversee the operations of Ar Rahnu business in achieving the overall performance that is in-line with the business plan as stipulated by the Company.
• To ensure effective implementation of the overall business strategy in terms of business growth and cost-effective management of resources.
• Develop realistic key performance goals to enhance the effectiveness of business operations by developing processes, overseeing the employees’ performance and development plan, and establishing a highly motivational work environment.
• Work collaboratively with both internal and external stakeholders to support system enhancement, regulatory and compliance, training, launching, and implementation of all Ar Rahnu Products.
• Conduct periodical review and internal controls on areas concerned to anticipate threats for continuous improvement.
• Monitor trends and market sentiments by doing consistent benchmarking, market intelligence, and trend analysis to ensure all activities and programs are developed to expand new markets.
• Adhere to high ethical standards and comply with the standards/guidelines provided by Bank Negara and/or Government Bodies.
• Ensure Standard Operating Procedures (SOP) of Ar Rahnu is in order and implemented, perform refreshment to team members on guidelines and procedures as and when required.
• Identify and prepare annual budget for Ar Rahnu Businesses; Responsible for the development and execution of annual business plan and operating budget for the branch level.
• Planning, coordinating, and monitoring the development and management of Ar Rahnu Businesses and perform any other duties and responsibilities as assigned from time to time.
• Responsible to plan and conduct scheduled and random branch audits systematically. To address timely and promptly on audit findings to Management and stakeholders including improvement.

Job Requirements

• Candidate must possess at least a Bachelor’s Degree in Finance / Accountancy / Banking / Business Studies / Management and or equivalent.
• Possess at least 10-15 years’ extensive working experience in the field of financial services (pawnbroking / accountancy / banking / insurance) and experienced in leadership role are preferred.
• Knowledge of pawnbroking/ Ar Rahnu, conventional and Islamic banking products, Bank's credit and financing policy.
• Candidate must have experience in branch operation.
• Strong interpersonal and presentation skills, able to communicate/ influence and negotiate effectively.
• Strong analytical skill and research capabilities based on the prospect in macro-economic, sector analysis, industry players, and company-specific information.
• Visionary strategist with long-term view of the business.
• Good writing and verbal communication skills in English and Malay languages. Proficiency in additional languages will be an added advantage.

Interested applicants may click the “APPLY” button.