Enterprise System Manager (POS & ERP System)

Position Responsibilities

POS Feature Exploration & Management

• Lead the exploration and evaluation of new POS system features and enhancements.
• Collaborate with business stakeholders, vendors, and IT teams to identify POS improvements.
• Ensure POS configurations support business requirements, including sales, inventory, and customer experience.
• Monitor and troubleshoot POS-related issues, ensuring minimal disruptions to retail operations.

System Implementation & Team Management

• Lead and manage a team of two in executing system implementation projects.
• Oversee the planning, deployment, and stabilization of business systems.
• Ensure seamless integration between ERP, POS, and other enterprise solutions.
• Provide guidance and training to the team for effective project execution.

ERP System Management

• Oversee the configuration, optimization, and maintenance of ERP systems.
• Ensure the ERP supports finance, supply chain, and retail operations effectively.
• Work closely with business users to enhance ERP functionality based on business needs.
• Collaborate with vendors and IT teams for system updates, troubleshooting, and enhancements.

Business & Technology Alignment

• Ensure that enterprise systems align with business goals and operational needs.
• Identify opportunities for process automation and system optimization.
• Work cross-functionally with finance, supply chain, IT, and retail teams.
• Develop and enforce system policies, security measures, and best practices.

Qualifications & Experience

• Bachelor's degree in Information Systems, Business Technology, or a related field.
• 5+ years of experience in enterprise systems management, POS systems, or ERP solutions.
• Experience leading system implementation projects and managing teams.
• Strong understanding of retail technology, finance, and supply chain systems.
• Excellent problem-solving, stakeholder management, and vendor coordination skills.
• Hands-on experience with POS platforms (e.g., Xilnex, Zeoniq, Feedme, etc.)
• ERP knowledge (e.g., Oracle Netsuite, SAP, Microsoft Dynamics, or other enterprise solutions).
• Familiarity with system integrations, APIs, and data management.
• Project management experience in technology implementation and digital transformation.