Insurance Specialist | Kuala Lumpur, MY

Insurance Specialist

Standard Chartered Kuala Lumpur, Malaysia

Job Summary
As a Standard Chartered Insurance Specialist, you'll be responsible for offering comprehensive bancassurance advice tailored to client needs supporting the Affluent Distribution, Business Banking, and Personal Banking in driving insurance sales. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

The ideal candidate will be responsible for:

1. Selling a variety of Bancassurance life insurance products to existing and potential bank customers.
2. Offering personalized financial advice based on customer needs.
3. Collaborate with stakeholders and Insurance Service Providers (ISP) to ensure seamless execution of sales and services activities.
4. Planning and executing bancassurance sales activities.
5. Developing a strong understanding of bancassurance products.
6. Achieve assigned sales targets and other key metrics as outlined in the scorecard.
7. Assist in handling client inquiries and resolving issues related to insurance products.
8. Adhere to Wealth Solution policies and procedures governing insurance transactions.
9. Ensure complete and accurate documentation for all sales transactions in compliance with internal guideline and regulatory requirements.

Job Requirements

1. Degree or Diploma in any discipline.
2. Minimum banking sales experience of 2 years with a proven track record of results.
3. Knowledge and sales experience in Life Insurance are essential. Experience in other wealth products is an added advantage.
4. Possess PCE/ CEILLI/ TBE/ FIMM licenses before officially starting the role.
5. Strong sales drive.
6. Great interpersonal skills with the ability to communicate to all parties.
7. Collaborative team player with a strong performance orientation and willingness to travel.

What we offer

1. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
2. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
3. Flexible working options based around home and office locations, with flexible working patterns.
4. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
5. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
6. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.