Executive Housekeeper

Requisition ID 170639 - Posted - Malaysia - JEN Penang Georgetown by Shangri-La - Rooms - Permanent

JEN Penang Georgetown by Shangri-La, a world-class hotel designed for today's savvy business and leisure traveler, is seeking resourceful individuals who are in touch with today's evolving environment.

Located in the lively and cultural George Town, JEN Penang Georgetown by Shangri-La is at the centre of it all. The historic city centre – a UNESCO World Heritage Site – is just a short stroll away, past bustling alleyways and charming shophouses. Direct access to free Central Area Transit shuttle buses, taxis, and trishaws makes getting around a breeze.

Minimum Requirements

Educational Background:

• A degree or diploma in hospitality management, housekeeping, or related fields.
• Certifications in housekeeping operations or hotel management are an advantage.

Experience:

• Minimum 5–7 years in housekeeping roles, with at least 2 years in a supervisory or managerial position.
• Experience in luxury or upscale hotels is highly preferred.

Skills:

• Leadership & People Management: Ability to manage and motivate a team effectively.
• Attention to Detail: Ensuring the highest standards of cleanliness and presentation.
• Budgeting & Financial Acumen: Managing housekeeping budgets and controlling costs.
• Communication: Strong verbal and written communication skills.
• Problem-Solving: Quick thinking to handle guest complaints or operational issues.
• Technical Knowledge: Familiarity with housekeeping equipment, cleaning chemicals, and procedures.
• High standards of professionalism and integrity.
• Strong organizational abilities.
• Service-oriented mindset to exceed guest expectations.

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