Customer/Technical Training Internship Program (2025 Intake)

Customer/Technical Training Internship Program (2025 Intake)

At Dell Technologies, we are always looking for the next generation of innovative thinkers to drive our business forward. As an intern, you will have the opportunity to work on meaningful projects, partner with professionals across the globe while gaining knowledge about our business. At Dell, you are encouraged to be yourself, you will find a culture where differences are celebrated, and diverse ideas are heard and respected. Our mission is to enable the future generation of professionals to create strong networks, achieve critical experiences, and develop core skills that position you for career success.

Join us to do the best work of your career and make a profound social impact as an intern on our Customer/Technical Training Team in Penang.

What you’ll achieve
As a Customer/Technical Training Intern, you will be delivering, designing, authoring or editing advanced level e-learning, web-based, blended and classroom curriculum to a variety of audiences.

You will:

• Ensure effective delivery of training and solutions to support the highest competence given the level of knowledge and skills required.
• Deliver and design innovative methodologies to keep learners engaged in platforms like Zoom, Microsoft Teams or Adobe Connect.
• Work on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions.
• Partner with the business and subject matter experts to assess and customize training based on current and future needs.

Take the first step towards your dream career
Here’s what we are looking for with this role:

Essential Requirements

• Bachelor's Degree in Computer Science, Information Technology or a related field.
• Basic understanding of AR/VR technology.
• Productivity and excellent communication skills.
• Critical thinking and problem-solving skills.
• Ability to apply analytical skills to evaluate and interpret complex situations/problems using multiple sources of information.
• Extend capabilities by working closely with senior staff/experts within and outside the internal organization.
• Regularly interact with colleagues generally up to senior level management.

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play — providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity.

Here at Dell Technologies Malaysia, you will find a great company culture where innovation, inspiring leadership, passion for technology and flexibility bring the very best of our people. We don’t only provide you with the opportunity to grow with us but we also listen and share with you. Our people are our greatest asset and we put in our best efforts to inspire our leaders to champion and help our team members to thrive, achieve career aspirations and have fun. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities — all at a company that is proud to be diverse and inclusive.