AVP, Senior IT Project Manager

Job Description - AVP, Senior IT Project Manager (25000031)

Job Number:

25000031

Discover the GREAT in your career.

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

If you are looking to grow in an exciting career filled with opportunities and potential, we are seeking a professional to join our team as Senior Project Manager. The individual will manage the delivery of projects and systems enhancements for IT Service Management of Great Eastern. The individual will work with internal and external partners to drive the execution of assigned projects and ensure the successful and timely delivery of the projects under the IT Service Management function. The individual is required to enforce good project management and compliance to Great Eastern IT project governance and processes.

The Role:

• Deliver projects within scope and timelines with the resources allocated, whilst ensuring quality.
• Manage internal business and other stakeholders to understand and analyse business requirements, translate business IT requirements to technical requirements.
• Work out full-scaled and precise proposal with technical solution team and presentation to management for approval.
• Work with various governance functions and stakeholders within the Great Eastern organization in the areas of project risks management and procurements.
• Coordinate and communicate resource and define clear roles with all project resources.
• Ensure all projects follow and comply with PMO processes.
• Provide accurate and comprehensive status of projects.
• As part of the leadership team, work with key stakeholders to proactively shape the organisation’s culture and conduct environment that is aligned to the organisation’s Core Values.
• Champion culture and conduct behavioral expectations within the Department/Division.
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns/risks and proactively share best risk management practices.
• Other responsibilities entailed.

The Person:

• Possess a Bachelor’s Degree in Computer Science / IT or Diploma with Professional Certifications.
• Come with 5+ years of leadership experience, successfully managing and deploying IT projects, preferably in the IT Service Management domain.
• Self-driven with a positive attitude to manage communications within IT and with interfacing Business stakeholders.
• Strong and factual communication skills and able to manage situations/conflicts and influence others, ability to communicate Project Risk, Assumptions, Issues and Dependencies clearly.
• Good analytical skills and a creative approach to problem solving. Team player who can participate in brainstorm sessions with peers to problem solve and make decisions.
• Good understanding of risk management techniques and its application.
• Experience working with multiple internal and external teams (business and IT).
• Understanding of various Software Development Lifecycle and Project Management methodologies.
• Project Management Certifications (PMP or PRINCE) and Industrial certification (ITIL) is an advantage.
• Ability to understand business processes and financial functions are a plus.
• Familiar with IT Service Management processes is an advantage.
• Good-to-have the knowledge of IBM IGI, CyberArk, ServiceNow, Dynatrace, MicroFocus.
• Experience of Technology Infrastructure vendors, and associated product/service offering and industry technology trends as well as IT security, Risk Management and Security Control will be an advantage.
• Demonstrates alignment with the organisation’s core values through expected behaviours.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers.

Great Eastern is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.