Supervisor - Operations (Contract Logistics/SCM)

About the client:

Our Client is one of the world's leading logistics providers and has a significant presence in Malaysia. Our Client specializes in providing integrated logistics services, including freight forwarding, supply chain management, and contract logistics.

Responsibilities:

• Perform required periodic cycle counts of the cargo stored in the warehouse and report any discrepancies.
• Handle customer complaints regarding inventory.
• Manage cargo damage and rework activities.
• Perform stock movement and adjustment updates in WMS.
• Communicate and update customers via email on a daily basis.
• Monitor and reorder stock for packaging materials as required.
• Complete all required documentation such as inventory reports, damage reports, rework reports, etc., and submit them to customers in a timely manner.
• Monitor and supervise a group of workers from the agency to ensure tasks are delivered accurately and on time.
• Organize team members and delegate tasks among subordinates on a daily basis.
• Provide support to the warehouse senior executive in implementing initiatives to meet warehouse goals, strategies, and policies.
• Ensure cleanliness of the overall warehouse area and take necessary actions to maintain conditions.
• Stop and report any unsafe activities within the warehouse to the immediate superior.
• Perform other duties as required.

Qualifications:

• Minimum SPM level with good results.
• Physically fit with good eyesight.
• Minimum 3 years of warehousing experience.
• Able to work in a shift pattern.
• Supervisory experience with a good track record.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Good communication skills.
• Problem-solving skills.
• Ability to motivate staff towards continuous improvement.
• Basic (or better) MS Office, Excel, and computer skills.
• Good organizational and time management skills.
• Independent, team player with high integrity.