Customer Engagement Specialist

• Assigning customers to available executives
• Attending to telephone calls & enquiries
• Monitor selected activities e.g test drive and demo car movement
• Preparation of reports and related documents
• Assist in CSI and CRM activities

Job Requirement :

• Minimum Certificate or Diploma in any discipline preferably in Hospitality/ Hotel Management or similar disciplines
• Possess some working experience in front-line (Front-desk/ Customer facing) ie from retail or hotel industries preferred. Fresh graduates, are encouraged to apply.
• Pleasant outlook & personality with good communication and interpersonal skills
• Ability to converse in English.
• Candidates MUST be able to work on rotated weekends including Public Holiday - Shifts may start as early as 8.00am and end as late as 7.00pm (depending on assigned shifts)

How do your skills match this job?

Your application will include the following questions:

• How many years' experience do you have as a Client Engagement Specialist?
• How many years of hotel management experience do you have?

Cycle & Carriage is passionate about creating people-focused experiences and exceptional journeys. Founded in 1899 in Kuala Lumpur, we are now a leading regional automotive group in Southeast Asia that distributes, retails and provides aftersales services for passenger cars as well as commercial vehicles in Singapore, Malaysia and Myanmar.

We are looking for people who are equally passionate in setting brave targets and being extraordinary in what they do, to get on board with us and be instantly recognised - just like the brand we carry.

Perks and benefits: Medical, Dental, Higher EPF contribution, In.-Term Life & Hospitali