To counsel and assist students to make best-informed decisions;
To develop and enhance the counselling services;
To follow up on students enquiry / application / acceptance;
To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
To maintain student database;
To handle all office administrative matters;
Marketing / Events
To document and implement local marketing plan / budget;
To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, presentations, direct mailing and activity logistics;
To promote and market education and institutions;
To identify new market segments;
To obtain and update market intelligence;
To raise profile / awareness of the AUG Brand;
Public Relations
To build excellent relationships with representatives from institutions;
To develop and maintain relationships with any special group (ie. Student clubs / associations, professional associations);
To be a liaison person with local partners / sub-agents;
To visit schools, colleges and universities and build relationships with principals and school counsellors;
Qualifications
Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality/ Tourism/ Hotel Management/ Business Studies/ Management/ Marketing/ Commerce or Mass Communication graduates are preferred);
Required language(s): English, Mandarin, Bahasa Malaysia;
Knowledge and understanding of local and foreign education systems preferred;
Experience in mentoring and counseling students is an added advantage;
Courteous, patient and tactful personality with strong customer service orientation;
Possess a high level of initiative, integrity, and professionalism;
May be required to work long hours during intakes;
Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of database;
Fresh graduates / entry-level applicants are encouraged to apply;
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-aug-student-services-job-education-consultant-1]