Business Analyst Manager/Senior Specialist

Business Analyst Manager/Senior Specialist

Responsibilities:

1. Requirement gathering and analysis:

• Strong business acumen and clarity on business objectives, conduct walkthrough with users to support Business Requirement Specification (BRS) preparation and understand detailed user requirements.
• Analyse the supporting systems to perform studies to recommend different system approaches to fulfill users’ needs as specified in BRS.
• Lead the team members in different stages of the system development life cycle, producing deliverables for system development, documentation, and implementation aligning to the development standard.
• Collaborate with IT and Transformation teams to design solutions that meet business needs.
• Propose innovative and practical solutions to address business challenges.
• Ensure that proposed solutions align with the organization's transformation initiatives and technological capabilities.
• Prepare and review system development deliverables in project development and implementation phases.

• Liaison with users for business-related activities within the project development cycle.
• Communicate complex technical concepts to non-technical stakeholders.
• Present findings, recommendations, and project updates to various audiences.

• Create detailed documentation including business requirements, process flows, use cases, and user stories.
• Maintain accurate and up-to-date project documentation throughout the project lifecycle.

• Collaborate with project managers to define project scope, objectives, and deliverables.
• Assist in project planning, estimation, and resource allocation.
• Monitor project progress and identify potential risks or deviations from the plan.

• Lead/project manage to monitor progress to ensure the project is on track in terms of quality, delivery milestones, and cost.
• Ensure that delivered solutions meet the specified business requirements and are of high quality.
• Coordinate the post-deployment verification with the SMEs team.

Requirements:

• Diploma/Degree in Computer Science, Information Technology, or a related field.
• 5 - 7 years of experience as Business Analyst / Process Engineer/ Project Manager.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in requirement gathering techniques, process modelling, and documentation.
• Familiarity with project management methodologies and software development lifecycle.
• Ability to collaborate effectively with cross-functional teams.
• Experience with Life Insurance or Financial industry will be considered a plus.
• Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous.