Product Manager (Privacy & Cookie Consent)

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Product Manager (Privacy & Cookie Consent)

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about Telecoms and our team is continuously growing. As a Product Manager for Privacy & Consent Management, you can always accept new challenges, learn new things every day, and grow within our diverse environment.

Grow together

We are seeking an experienced Product Manager to lead and oversee the development, implementation, and optimization of privacy-focused products, specifically around cookie consent management and data privacy tools. This individual will play a key role in driving our privacy strategy, collaborating across teams (technical, legal, UX/UI, and compliance), and ensuring the seamless execution of privacy-related initiatives. The ideal candidate will have a solid understanding of data privacy laws (e.g., GDPR, CCPA), excellent project management skills, and a passion for improving user experience while maintaining strict regulatory compliance.

Your key responsibilities will include:

• Product Strategy: Define the product vision and roadmap for cookie consent tools, ensuring they meet compliance requirements.
• Develop Privacy Policies: Create and implement comprehensive privacy policies and procedures aligned with global privacy regulations (e.g., GDPR, CCPA).
• Consent Management: Oversee the implementation and management of cookie consent banners, ensuring user preferences are respected and recorded accurately.
• Compliance Monitoring: Regularly monitor and update privacy practices to ensure ongoing compliance with evolving privacy laws and regulations.
• Risk Assessment: Conduct or coordinate regular privacy risk assessments and audits to identify potential vulnerabilities and develop mitigation strategies.
• Stakeholder Collaboration: Work closely with legal, software developers, DPO, marketing, and other relevant teams to align privacy practices with overall business goals.
• Training and Awareness: Provide training and awareness programs for employees on data protection and privacy best practices.
• Documentation: Maintain detailed documentation of privacy policies, consent management processes, and compliance measures.

Ready to embark on the journey? Here’s what we are looking for:

You are expected to have:

• Experience: Proven experience in privacy management, cookie consent management, or a related field.
• Technical Skills: Familiarity with privacy management tools and platforms (e.g., OneTrust) is a plus.
• Knowledge of Privacy Laws: Solid understanding of GDPR, CCPA, and other global privacy regulations and their impact on web cookies and consent management.
• Attention to Detail: Excellent attention to detail to ensure compliance and accuracy in privacy practices.
• Communication Skills: Strong verbal and written communication skills to effectively collaborate with stakeholders and document processes.
• Problem-Solving: Ability to identify and resolve issues related to privacy and consent management. Ability to think strategically and be open to new ideas.
• Striving to reduce or eliminate manual and repetitive tasks using automation.
• Professional certifications in data privacy or compliance are a plus.
• Experience in a similar role within a large organization with multiple stakeholders is a plus.
• German language speaker is a plus.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

Great Team

Hi, my name is Michal, and I am a team manager. I started my career at DHL as a UCC architect in 2016. During the years, I learned that network and information security are essential for running sustainable services, got passionate about it, and steered my future career into this area. In 2019, I became a Product Manager for Secure Access. Since 2024, I took over the role of Head of Product Management and Portfolio in Telecoms. Together with the strong support of a multinational & diverse team, we are working on a common goal – Telecoms being a key service provider and integrator for DHL. Looking forward to having you onboard!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.