Product Quality Manager

Company Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview
Product Quality

Job Description

1. Designs and installs quality control processes, procedures, tools, and statistical techniques.
2. Designs and/or specifies quality control sampling and testing procedures.
3. Formulates quality control policies and procedures in conjunction with other engineering disciplines, operations, and suppliers and analyzes the economic impact of any quality control process proposed.
4. Assesses customer and business impact from product quality issues, communicates issue globally, and drives supporting teams for issue resolution.
5. Analyzes production, supplier, and fulfillment standards and limitations, and drives process improvements across teams to improve Quality KPIs.
6. Reports Quality KPI and improvement actions to Senior Leadership Team and stakeholders.
7. Focuses on standards, methods and procedures rather than with testing devices and equipment used to check products.
8. Qualifies products and works with Engineering and suppliers to ensure repeatable robust processes are in place to maintain quality control and prevent future defects.
9. Analyzes product failures to determine root cause, generates failure analysis reports, and works in conjunction with engineering and suppliers to implement corrective actions.

Basic Requirements

1. Degree in Engineering with prior working experience in quality.
2. At least 7 years experience in either product development or manufacturing.
3. Certification in quality assurance, or Six Sigma belt holder is a plus.
4. Strong analytical and problem-solving skills. Proficient in usage of quality tools. Strong communication and interpersonal skills.

Travel Requirements
Under 10%

Relocation Provided
None

Position Type
Experienced

Referral Payment Plan
Yes

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [Confidential Information].