Administrative Assistant, Commercial & Investment Bank

Job Description

J.P. Morgan's Commercial & Investment Bank is looking to hire a top-performing executive administrative assistant to support diverse teams. You should have excellent interpersonal skills, attention to detail, quality focus, possess a “can-do” attitude, high energy, and flexibility to a high-paced deadline-driven organization. In this role, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.

As an Administrative Assistant in the Commercial & Investment Bank, you will be responsible for performing an array of administrative functions requiring confidentiality, initiative, and sound decision-making for the executive, their team of managers, and other stakeholders. You bring years of experience being an Executive Assistant while being very adaptable and welcoming change.

You confidently make independent decisions when handling administrative tasks. You develop an understanding of what matters to the team you are supporting, and you actively apply that knowledge to your day-to-day activities. You act as an owner and a problem solver.

You possess superior communication skills, both written and oral. You are clear, concise, and to the point. Your phone etiquette is excellent, and you have a sense of ownership to always follow up when required. You know when to use tact and discretion when dealing with confidential matters.

Job Responsibilities

1. Manage and handle complex and detailed calendars, dealing with multiple and/or urgent meeting conflicts, setting up meetings and conference calls, internally and externally. Handle all associated logistical aspects.
2. Work in a fast-paced, ever-changing environment and effectively handle multiple priorities with a calm, professional, and willing attitude.
3. Handle telephone coverage and ability to answer phones professionally, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner.
4. Coordinate travel arrangements (air, hotel accommodations, and ground transportation); prepare detailed itineraries, required travel visas/documents, and assure accuracy and timely delivery of plans/tickets to travelers.
5. Process invoices and T&E expense claims for team members timely. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures.
6. Assist with overflow, special projects, assistant back-up coverage, and day-to-day tasks.

Required Qualifications, Capabilities, And Skills

1. Minimum of 5 years’ experience in an Administrative Assistant role in financial institutions.
2. Strong interpersonal and partnership skills, i.e., develop relationships with peers, clients, etc.
3. Open to taking on increased and/or new responsibilities at any time.
4. Tact and good judgment in confidential situations and proven experience interacting with senior management.
5. Ability to adapt procedures, processes, and techniques to the completion of assignments.
6. Experience in calendar management.
7. Excellent telephone etiquette.

Preferred Qualifications, Capabilities, And Skills

1. Fluent in verbal and written English is required.
2. Effective interpersonal skills.
3. Adaptable team player.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.