Relationship Manager Deposit II (Region Sabah & FT Labuan)

Responsibilities

• Accountable for acquiring new-to-bank (NTB) commercial Current Accounts (CAs) and driving NTB total deposit growth within the commercial segment. Actively hunt for NTB clients to expand the customer base.
• Manage relationships with commercial clients with average daily balances (ADB) between RM300K and RM1M, focusing on deepening engagement and understanding client needs.
• Promote and facilitate new active merchant signups for card services to enhance the bank's merchant portfolio.
• Increase clients’ share of wallet by cross-selling deposit products such as Work+, Merchant services, and Digital banking solutions.
• Collaborate with Customer Banking Centers (CBC) and branches to onboard cash management solutions, enhancing service offerings to commercial clients.
• Focus on attracting new foreign exchange (FX) customers and increasing the count of Monthly Transactions per User (M2E) and Monthly Users (M2U) in the business segment.
• Implement salary crediting programs for both individual and corporate clients, including Work+ Company NOC, to improve engagement and account utilization.

Qualifications

• Proven track record in client acquisition and business development in banking or financial services.
• Experience in managing and growing deposit portfolios.
• Strong sales and negotiation skills with a proactive approach to business development.
• Excellent relationship-building and communication abilities.
• Deep understanding of deposit products and new-to-bank (NTB) client strategies.
• Familiarity with regulatory requirements and risk management.
• Results-oriented with a focus on achieving and exceeding targets.
• Dynamic, motivated, and adept at identifying growth opportunities.