Assistant Manager

Job Responsibilities:

1. Support administrative work related to service jobs (e.g., preparation of quotations, parts orders, etc.).
2. Support product line machines worldwide with on-site installation, modification, maintenance, calibration, troubleshooting, and repair services.
3. Provide timely and effective technical support to distributors, addressing inquiries and resolving issues for domestic and international distributors.
4. Conduct training sessions for distributors on product features and troubleshooting procedures.
5. Manage and enhance the service skills of distributors, focusing on improving service capabilities among distributors in ASEAN and India.
6. Support HHT in the setup, installation, or manufacturing of product line machines in Japan.
7. Prepare job reports, meeting reports, technical reports, etc., upon job completion.
8. Provide technical support for distributors in India.

Minimum Requirements:

1. Minimum 3-5 years of experience in a service-related position in any machinery industry.
2. Willingness and ability to travel overseas as needed.
3. Experience with Electron Microscopes or other microscope-related product services is an advantage.
4. Excellent communication and negotiation skills; fluency in English is mandatory.
5. Initiative to determine and propose solutions to distributors is required.
6. Good knowledge of export and import trading is an advantage.
7. Channel management experience is an advantage.
8. A degree in a science-related field or major is an advantage.
9. Business-level Japanese language skills are an advantage.