Retail Assistant (Bakery)

Retail Assistants (Retail & Consumer Products)

About the role

We are seeking a motivated and customer-focused Retail Assistant (Bakery) to join our team at Suanson Specialty Cakes in Kuala Lumpur. As a Retail Assistant, you will be responsible for providing exceptional customer service and supporting the efficient operation of our bakery retail outlet. This is a full-time position.

What you'll be doing

• Greeting and assisting customers in a friendly and professional manner
• Providing knowledgeable recommendations on our range of specialty cakes and baked goods
• Operating the cash register and processing customer transactions accurately
• Maintaining the cleanliness and presentation of the retail space
• Restocking and organising product displays
• Supporting the bakery team with various tasks as needed

What we're looking for

• Experience in a retail or customer service role, preferably in the food and beverage industry
• Excellent communication and interpersonal skills with a friendly, helpful attitude
• Strong attention to detail and ability to work efficiently in a fast-paced environment
• Basic numeracy skills and cash handling experience
• A genuine interest in baked goods and a passion for providing exceptional customer service

What we offer

At Suanson Specialty Cakes, we pride ourselves on creating a positive and supportive work environment. In addition to a competitive salary, we offer a range of benefits including:

• Opportunities for career development and growth
• Work-life balance initiatives
• EPF, Socso and Personal Accident insurance
• Medical benefit

About us

Suanson Specialty Cakes is a renowned bakery known for its high-quality, innovative cakes and baked goods. With a strong focus on using only the finest ingredients, we have built a reputation for creating delicious and visually stunning desserts that delight our customers. As a growing business, we are committed to providing a rewarding and fulfilling work environment for our team.

If you're passionate about providing exceptional customer service and have a love for baked goods, we'd love to hear from you. Apply now to join our team!