Director - Innovation Business Development, Services
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.
Title and Summary
Director - Innovation Business Development, Services
This is a Business Development role within the Services Incubator team. This role is responsible for driving the Innovation agenda for Mastercard Services.
Responsibilities:
- Working with the broader MC Services sales organization to access client needs and strategic agenda. Use MC Services Innovation capabilities to differentiate and expand Mastercard Innovation business with customers, including new products, services, partners, etc.
- Leading key regional and local innovation initiatives to grow the Services P&L.
- Support the rest of the sales team on end-to-end sales efforts from research and storyboarding to client presentations and contract signing.
- Bring in new thought leadership to establish the MC Services brand across key customer stakeholders.
- Work with Delivery teams to ensure successful implementation of innovation projects sold.
- Achieve sales targets responsibly and ethically, and with customer needs in mind.
- Build and inculcate relationships to become a trusted advisor to Senior/Executive level clients.
All About You
- Strong Innovation background including digital transformation, UI/UX design, design thinking, latest Gen AI models, wearable technologies, new approaches to customer engagement.
- Strong experience in digital and consultative sales and managing senior client stakeholders.
- Ability to develop compelling sales narratives in influencing sales closure. Demonstrated ability to initiate, develop, and close a sale.
- Excellent verbal and written communication and presentation skills.
- MBA is preferred but can be substituted for strong experience in the above topics.
- Consulting experience from a top-rated consulting firm.
- Highest level of self-motivation with a hunting attitude.
- Strong problem-solving skills and first principles thinking.
- Ability to multi-task in a fast-paced, deadline-driven environment.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach;
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.